The strategies that drive a high performance People culture
Steve Rockey, People Director at The PIG Hotels, is joined by Sona's VP of Hospitality, Paul Watson, in conversation on the culture strategies that deliver high performance teams.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Why are Hospitality workers leaving the industry, and what can you do to retain them?
Share updates with a single click.
Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Maximise profitability through AI-powered forecasting & scheduling.
Elevate your operational efficiency and guest satisfaction.
Streamline operations across sites.
Developed alongside Social Care experts with decades of combined experience.
See why we are the leading user-friendly, end-to-end platform that prioritises both efficiency and wellbeing.
The Sona Partner Network is an ecosystem of solution experts and complementary technologies.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Meet the Sona team online with our webinar series or in-person at an event near you.
New research, insights, and strategies for frontline leaders.
Downloadable templates, reports and guides from Sona.
Stay up to date with the latest Sona news and research.
Learn how our customers are transforming their people operations.
| 4 min read
Steve Rockey, People Director at The PIG Hotels, is joined by Sona's VP of Hospitality, Paul Watson, in conversation on the culture strategies that deliver high performance teams.
| 7 min read
This article explores 5 common drawbacks of legacy tools and how next-generation, bottom-up architecture unlocks revenue growth.
| 9 min read
This essential guide explains the evolution of WFM and why AI-driven technologies will influence the way organisations are run in the long-term.
PUBLISHED: October 2024
Do you know how the frontline feels about new tech?
Sona’s most recent 1,000 person survey delved into the motivations of both leavers and joiners to the sector.
PUBLISHED: August 2024
What motivates the next generation of Care professionals to stay in the sector?
PUBLISHED: August 2024
Ben, our CTO, will walk you through Sona's AI features designed specifically for large Hospitality providers.
Replace legacy systems with an intuitive AI-powered platform that manages shifts, HR & payroll workflows, labour costs, and team comms to future-proof your operations.
Sona is the modern frontline solution that drives workforce efficiencies while improving employee engagement and retention.
Smart scheduling
Quickly fill multi-site shifts with dynamic templates, bulk assignments, and flexible open shifts.
Time & Attendance
Save managers up to 5 hours / week by streamlining time tracking, exception handling, and payroll accuracy.
Shift Filler
Fill 50% more shifts with your own staff while automating scheduling processes and avoiding manual calls.
Assign to Agency
Assign shifts to agencies whenever needed to ensure coverage at all times.
Document storage
Manage visas, certifications, or any other legal document, and receive relevant notifications for expiry dates or missing files.
Employee directory
Manage all your employee records over time while complying with the structure and permissions of your organisation.
Wellbeing monitoring
Monitor team morale, implement easy feedback loops, and take preventive action before churn happens.
Employee recognition
Ensure great work is always noticed and drive retention.
Sona Comms
Share company-wide updates and success stories with a single click to build a positive culture.
App-based time & attendance for teams
Make it easy for staff to clock in and out at the right time and report any issues if they don’t.
Built for efficiency
Swiftly approve or amend all the scheduled hours, pending manual review.
Everything in-sync
Easily export data or integrate with other systems.
From scheduling to forecasting, Sona AI predicts, optimises, and helps drive smart decisions.
Automate schedules with optimisations for your specific sites.
Forecast sales and demand with greater accuracy.
Spot relevant insights with AI co-pilot prompts.
Dawn Humphries
Head of HR and Training
Get the insights that matter across locations, roles, and departments through custom real-time dashboards that sync to all areas of your business.
Access complex insights on the spot with intelligent, AI-powered dashboards.
Automatically generate accurate hours reports for running payroll.
Track individual and team wellbeing over time and across locations.
The right people in the right spot at the right time - every single time.
Optimise staffing with ease
Create schedules tailored to guest demand, reducing downtime and enhancing team productivity during peak times.
Better service, from check-in to check-out
Sona handles shift complexities so you can prioritise guest experiences and strategic growth.
Great experience for both staff and customers
Efficiently plan shifts and manage absences across multiple locations to ensure delivery of an outstanding service.
Cut labour costs, boost profits
Assess staffing levels, minimise overstaffing, and maximise revenue during peak and off-peak hours.
Improve your P&L
Optimise staffing with accurate demand forecasting to ensure coverage that maximises sales and minimises costs.
Engage your workforce
Happier employees lead to more productive teams and improved customer service at every touchpoint.
Foster a supportive work environment
Engage and motivate employees to deliver better care with improved shift coverage.
Support your team with actionable insights
Proactively address employee needs with real-time updates and personalised feedback tools, ensuring timely support for those who need it most.
"Effectively our no-call rate has reduced to zero, which means that the profitability of the business has increased to 100% of the expected revenue."
Embrace the modern way to manage and optimise your frontline operations.
Book a demo