Why HR and Scheduling should be a single system
Remove operational errors, drive efficiency, and help your team spend less time on admin with a unified solution.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Why are Hospitality workers leaving the industry, and what can you do to retain them?
Share updates with a single click.
Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Maximise profitability through AI-powered forecasting & scheduling.
Elevate your operational efficiency and guest satisfaction.
Streamline operations across sites.
Developed alongside Social Care experts with decades of combined experience.
See why we are the leading user-friendly, end-to-end platform that prioritises both efficiency and wellbeing.
The Sona Partner Network is an ecosystem of solution experts and complementary technologies.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Meet the Sona team online with our webinar series or in-person at an event near you.
New research, insights, and strategies for frontline leaders.
Downloadable templates, reports and guides from Sona.
Stay up to date with the latest Sona news and research.
Learn how our customers are transforming their people operations.
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Remove operational errors, drive efficiency, and help your team spend less time on admin with a unified solution.
| 3 min read
Sona and Sideways announce an exciting integration.
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Sona and Recruit Genie announce an exciting partnership.
PUBLISHED: December 2024
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In collaboration with Peach 20/20, here are the top insights on how Hospitality operators are driving productivity with AI in 2025.
PUBLISHED: October 2024
Do you know how the frontline feels about new tech?
Sona’s most recent 1,000 person survey delved into the motivations of both leavers and joiners to the sector.
This policy applies to your use of our website, https://www.getsona.com (our website).
If you have any questions about this policy please contact us using the details found in our privacy notice.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
Our website uses cookies and other similar technologies (together referred to as “cookies” in this policy) to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.
We use both “session” cookies and “persistent” cookies:
We use these cookies for the following purposes:
Other tracking technologies we use
Consent
We will use cookies, which are not strictly necessary for the operation of the website, only with your prior consent. You can adjust or withdraw your consent regarding the use of such cookies using the cookies preference centre at any time with effect for the future.
Browser settings
The majority of browsers will allow you to alter the settings used for cookies and to disable and enable them as you require.
You can reject all cookies (except strictly necessary cookies) if you prefer not to receive them, and you can have your computer warn you whenever cookies are being used. You can delete the cookies that are already on your computer, and you can set your browser to prevent them from being placed. Disabling cookies may, however, prevent some web services (including on this website) from working correctly. Please be aware that when you have set your computer to reject cookies, it can limit the functionality of the website and it is possible that you will not have access to some of the features on the website.
To disable or delete cookies, or to receive a warning whenever cookies are being used, you can adjust your browser settings. You can adjust your browser settings to delete certain cookies. Visit the "help" section of your browser for how to manage your cookie settings, or follow the links below:
For further general information on cookies and more detailed advice on how to disable and enable them please visit http://www.allaboutcookies.org.
You can control which types of cookie are set by changing your preferences through our cookie banner when you first visit our website.
Opting out of third-party ad networks
You have the ability to opt out of any third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by NAI members.
Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our website or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e. contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.
The tables below explain the cookies we use and why.
Purpose, name (duration) |
Who places the cookie? |
Essential cookies |
|
Opt-in privacy policy management. This is used to remember whether the visitor has opted out of cookies. Contains the string "yes" or "no". __hs_opt_out (expires in 6 months) |
Hubspot |
Tracking code management. This can be set to prevent the tracking code from sending any information to HubSpot. Contains the string "yes". __hs_do_not_track (expires in 6 months) |
Hubspot |
Banner display management. This is used to prevent the privacy banner from always displaying in strict mode. Contains the string "yes" or "no". __hs_initial_opt_in (expires in 7 days) |
Hubspot |
Consent recording management. This records the categories to which the visitor has consented. Contains data on the consented categories. __hs_cookie_cat_pref (expires in 6 months) |
Hubspot |
Global privacy control banner management. This is used when the global privacy control banner is dismissed. Contains the string "yes" or "no". __hs_gpc_banner_dismiss (expires in 180 days) |
Hubspot |
Password-protected page management. This is set when visiting a password-protected page to remember the login for subsequent visits. Contains an encrypted version of the password. <id>_key (expires in 14 days) |
Hubspot |
HubSpot-hosted site login management. This is set when visitors log in to a HubSpot-hosted site. Contains encrypted data to identify the logged-in user. __hsmem (expires in 7 days) |
Hubspot |
Content membership login verification. This is used to ensure authenticity of content membership logins. Contains a random string of letters and numbers. hs-membership-csrf (expires at the end of session) |
Hubspot |
HubSpot's CDN rate limiting policies. This is set by HubSpot's CDN provider due to rate limiting policies. __cfruid (expires at the end of session) |
Hubspot |
HubSpot's CDN bot protection. This is a necessary cookie for bot protection set by HubSpot's CDN provider. __cf_bm (expires in 30 minutes) |
Hubspot |
Analytics cookies |
|
Analytics (General)
|
Sona |
Google Analytics
|
|
Google Analytics 360. _ga_<wpid> (expires in 2 years) |
|
Google Analytics, Google Tag Manager. _dc_gtm_<property-id> (expires in 1 minute) |
|
Google Analytics, Optimize
|
|
Google Flights. _gcl_gf (expires in 90 days) |
|
Google Hotel Ads. _gcl_ha (expires in 90 days) |
|
Google Surveys. PAIDCONTENT (expires in 30 days) |
|
Optimize. _opt_expid (expires in 10 seconds) |
|
This is used for ID sync process. It stores the last sync time to avoid repeating the syncing process in a frequent manner. UserMatchHistory (expires in 30 days) |
|
This is used to identify LinkedIn members off LinkedIn for advertising. lms_ads (expires in 30 days) |
|
This is used to make a probabilistic match of a user's identity outside the designated countries. li_sugr (expires in 90 days) |
|
This is used to identify a LinkedIn member for advertising through Google ads. _guid (expires in 90 days) |
|
Ads targeting cookie for Yahoo. A3 (expires in 1 year) |
Yahoo |
Ads targeting cookie for AppNexus. anj (expires in 3 months) |
Xandr |
This is used by ad nexus analytics by AppNexus. uuid2 (expires in 3 months) |
Xandr |
This is used to determine if ID sync with Xandr has occurred. Usersync (expires in 90 days) |
Xandr |
This is used to select and limit ads. icu (expires in 90 days) |
Xandr |
This is used to select ads and measure ad performance. uids (expires in 90 days) |
Xandr |
This sends events to Adobe Audience Manager. dpm (expires in 6 months) |
Adobe |
This records the last time a data synchronization call was performed. dextp (expires in 6 months) |
Adobe |
Visitor identification. Demdex (expires in 6 months) |
Adobe |
This logs when there is an error sending data to its destination. Used as part of Adobe Audience Manager. dst (expires in 6 months) |
Adobe |
This sends events to Adobe Audience Manager. lnkd (expires in 6 months) |
Adobe |
This is set for ID sync for Adobe Audience Manager. aam_uuid (expires in 30 days) |
Adobe |
Analytics, Advertising. .bing.com (expires in 1 year) |
Microsoft |
Ads targeting cookie for DoubleClick. IDE (expires in 2 years) |
|
Ads targeting cookie for Facebook. Fr (expires in 3 months) |
|
Ads targeting cookie for Twitter. personalization_id (expires in 2 years) |
|
Yahoo Conversion Tracking
|
Yahoo |
Test for cookie setting permissions in user's browser. test_cookie (expires in 1 day) |
|
This is used to measure ad and campaign performance and conversion rates for Google ads on a site visited. _gcl_au (expires in 3 months) |
|
This is used through Google Ads to understand user interaction with the site and advertising. _gcl_aw (expires in 3 months) |
|
This is used through Google Campaign Manager and DV 360 to understand user interaction with the site and advertising. _gcl_dc (expires in 3 months) |
|
Affiliate Marketing Cookie for LinkedIn. brwsr (expires in 2 years) |
|
Load balancer cookie for affiliate marketing. ABSELB (expires in 2 years) |
|
Affiliate marketing cookie for LinkedIn. IRLD (expires in 2 years) |
|
This is used for Veritone/Barometric podcast conversion tracking on both linkedin.com (product) and microsites (business.linkedin.com). barometric[cuid] (expires in 1 year) |
Claritas |
This is used to uniquely identify users across webpages for advertising purposes. tluid (expires in 90 days) |
TripleLift |
This is used to determine if tracking can be enabled on a current domain. Oribi_cookie_test (expires at the end of the session) |
Oribi |
This is used to count unique visitors to a website. oribili_user_guid (expires in 1 year) |
Oribi |
Browser ID for advertising purposes. uids (expires at the end of the session) |
Magnite |
This is used for measuring conversion metrics on LinkedIn. l_page (expires in 6 months) |
|
This is used to attribute conversions back to Reddit Ads. _rdt_uuid (expires at the end of the session) |
|
Functionality cookies |
|
Language preference management. This saves a visitor's selected language choice for viewing pages in multiple languages. Contains a string with the language code and top-level private domain. hs_langswitcher_choice (expires in 2 years) |
Hubspot |
Chat widget management. This determines and saves whether the chat widget is open for future visits. Contains a boolean value of "True" if open. hs-messages-is-open (expires in 30 minutes) |
Hubspot |
Chat widget welcome message management. This prevents the chat widget welcome message from reappearing for one day after dismissal. Contains a boolean value of "True" or "False". hs-messages-hide-welcome-msg (expires in 1 day) |
Hubspot |
A/B test version management. This is used to serve visitors the same version of an A/B test page they've seen before. Contains the A/B test page ID and the chosen variation ID. hs_ab_test (expires at the end of session) |
Hubspot |
Preferences.
This stores the visitor's chat widget preferences |
Sona |
User identification
|
Bing |
Search preferences
|
Bing |
Preferred search language. This stores preferred search language. SRCHHPGUSR (expires in 21 days) |
Bing |
Screen resolution. This stores the screen resolution of the device. wd (expires in 10 days) |
|
Browser identification. This contains a unique browser identification code. Sb (expires in 26 days) |
|
Device pixel ratio. This stores the device pixel ratio. dpr (expires in 4 days) |
|
Browser identification.This contains a unique browser identification code. datr (expires in 28 days) |
|
AdSense for Search, Google Ads. NID (expires in 6 months) |
google.com and local variations, e.g. google.de |
AdSense, Campaign Manager, Google Ad Manager, Google Analytics, Display & Video 360, Search Ads 360
|
|
AdSense, Campaign Manager, Display & Video 360, Google Ad Manager, Search Ads 360. id (there is an OPT_OUT: fixed expiration (year 2030/11/09), non-OPT_OUT: 13 months EEA UK / 24 months elsewhere) |
|
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360
|
doubleclick.net, google.com |
Functionality. Funding Choices. FCCDCF (expires in 13 months) |
Set from partner domain |
Google Ads, YouTube. YSC (expires at the end of the session) |
|
Google Analytics. AMP_TOKEN (expires in 30 seconds to 1 year) |
Set from partner domain |
Google Analytics. GA_OPT_OUT (10 November 2030) |
|
Marketing cookies |
|
Marketing. This is used by Facebook to deliver a series of advertisement products. _fbp (expires in 33 days) |
Sona |
Advertising. AdSense for Search. __gsas (expires in 3 months) |
|
Advertising. AdSense, Google Ad Manager
|
|
AdSense, Display & Video 360, Google Ad Manager, Google Ads. __gads (expires in 13 months) |
|
AdSense, Google Ad Manager, YouTube. GED_PLAYLIST_ACTIVITY (expires at the end of the session) |
|
AdSense, Google Ad Manager, YouTube. ACLK_DATA (expires in 5 minutes) |
|
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360. FPAU (expires in 90 days) |
|
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360. ANID (expires in 13 months in the EEA UK / 24 months elsewhere) |
google.com and local variations, e.g. google.de |
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360. AID (expires in 13 months in the EEA UK / 540 days elsewhere) |
google.com/ads, google.com/ads/measurement, googleadservices.com |
Campaign Manager, Display & Video 360, Google Ad Manager, Google Analytics, Search Ads 360. IDE (expires in 13 months in the EEA UK / 24 months elsewhere) |
|
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360. TAID (expires in 14 days) |
google.com/ads, google.com/ads/measurement, googleadservices.com |
Campaign Manager, Display & Video 360, Search Ads 360
|
Set from partner domain |
Campaign Manager, Display & Video 360, Search Ads 360. FLC (expires in 10 seconds) |
|
Display & Video 360, Google Ads. RUL (expires in 12 months) |
|
Google Ads
|
|
Google Ads. 1P_JAR (expires in 30 days) |
google.com and local variations, e.g. google.de |
Google Ads. Conversion (expires in 90 days) |
|
Google Ads, YouTube
|