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Hotel Groups

Casual Dining

QSR

Retail

Social Care
Sona for Hotel Groups

More time to focus on guest experience

Handle the complexity of managing a hotel seamlessly.

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Sona for Casual Dining

Flexible staffing for better dining

Unlock time to deliver exceptional quality of service.

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Sona for QSR

Simplify scheduling, speed up service

Cut costs and keep your team on track.

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Sona for Retail

Smart staffing, happier customers

Match demand at every location and boost sales.

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Sona for Social Care

Simplify scheduling and focus on care

Simplify shifts, ensure compliance and unlock better care.

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Sector reports

Live & digital events

Blog

Customer Stories
See all customer stories

Hospitality

Report

AI: The People Equation

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Report

AI in Hospitality

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Care

Infosheet

Strategic KPIs for Social Care 2025

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Infosheet

How top Social Care leaders are purchasing tech in 2025

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Essential learnings for frontline industry leaders

More learning from Sona
Pricing

Right people, right place, right time, all with one click

Align your staffing with demand needs through intelligent scheduling and reduce the risk of under or overstaffing.

Book a demo

Get the optimal schedule for every location

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Automation creates an optimised start point where managers only have to add high-value input, saving hours of admin time.

Tailored models for each location, based on both historical data and bespoke variables.

Schedules that facilitate staffing at peaks and using only what you need off peak.

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Give your GMs a Co-pilot and free them to focus on what matters

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The optimal schedule for each week generated in seconds to drive additional sales.

Re-allocation suggestions to save managers time and promote colleague wellbeing.

Real world constraints are factored in to get a great shift pattern that improves team satisfaction.

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Optimise resources when scheduling at peaks and troughs

Without Sona

Manual, error-prone processes involving writing schedules from scratch or working on a forecast based off of historical data only.

Legacy logic based on time-and-motion studies and hardcoded variables

Managers manually writing schedules every week

Schedules often start from blank templates, introducing significant potential for error

Lack of manual edits option

With Sona

AI-driven, automated processes that better reflect how staff should be deployed at a site level and empower managers.

Self-improving rules engine involving location, history and bespoke variables (eg. skill level)

Schedules that facilitate sales driving at peaks and using only what you need off-peak

Automated schedules creating a better start point, including assigning shifts

Only high value-add input required from managers

Find new opportunities within existing resources

Optimise deployment to smooth out costly inefficiencies, avoid the risks of under or overstaffing, and drive additional sales.

Make time for what really matters

Provide location-specific schedules that meet operational needs in minutes, improving overall team performance and making time for higher-value tasks.

Improve work-life balance

Send schedules 4+ weeks in advance, reduce burnout through intelligent deployment, and enable easy overtime booking on the app.

Gain the competitive advantage with Sona AI

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Align staffing with Demand Forecasting data for each location to avoid overstaffing costs and maximise sales opportunities.

Give all your managers the help they need to improve operations with AI Co-pilot recommendations.

Access deep insights in seconds via Reporting dashboards that pull information from across the organisation.

More about the AI Cloud
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Discover AI's impact on large operators

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Ben Dixon, our CTO, will walk you through Sona's AI features designed specifically for large Hospitality operators.

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FAQs

What is an optimal schedule?

An optimal schedule maximises labour cost efficiency while prioritising team wellbeing and leveraging all available resources. It ensures the right people are in the right place at the right time to drive additional sales and deliver an exceptional customer experience.

An optimal schedule maximises labour cost efficiency while prioritising team wellbeing and leveraging all available resources. It ensures the right people are in the right place at the right time to drive additional sales and deliver an exceptional customer experience.

How do you guarantee the generated schedule is optimal?

Automated scheduling accounts for several factors such as a reliable forecast of labour requirements, employee constraints of skills, working patterns, shift lengths, and more. We invest significant time to ensure all of these variables are fine-tuned and the auto-scheduling allocates the best schedule every time.

Automated scheduling accounts for several factors such as a reliable forecast of labour requirements, employee constraints of skills, working patterns, shift lengths, and more. We invest significant time to ensure all of these variables are fine-tuned and the auto-scheduling allocates the best schedule every time.

Can managers still edit the schedule?

Managers are empowered to deliver better results by starting with an optimised schedule that accounts for diverse variables. Before making the schedule public, they have the option to edit it according to their best knowledge. 

Managers are empowered to deliver better results by starting with an optimised schedule that accounts for diverse variables. Before making the schedule public, they have the option to edit it according to their best knowledge. 

What is the efficiency improvement auto-scheduling can provide?

Sona’s Auto-scheduling, paired with the Forecasting feature, reduces the scope for inconsistencies & improves deployment accuracy by up to 78%.

Sona’s Auto-scheduling, paired with the Forecasting feature, reduces the scope for inconsistencies & improves deployment accuracy by up to 78%.

Get started with Sona

Embrace the better way to manage and optimise your frontline operations.

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