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Hotel Groups

Casual Dining

QSR

Retail

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Sona for Hotel Groups

More time to focus on guest experience

Handle the complexity of managing a hotel seamlessly.

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Sona for Casual Dining

Flexible staffing for better dining

Unlock time to deliver exceptional quality of service.

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Sona for QSR

Simplify scheduling, speed up service

Cut costs and keep your team on track.

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Sona for Retail

Smart staffing, happier customers

Match demand at every location and boost sales.

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Sona for Social Care

Simplify scheduling and focus on care

Simplify shifts, ensure compliance and unlock better care.

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Sector reports

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Hospitality

Report

AI: The People Equation

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Report

AI in Hospitality

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Care

Infosheet

Strategic KPIs for Social Care 2025

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Infosheet

How top Social Care leaders are purchasing tech in 2025

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Essential learnings for frontline industry leaders

More learning from Sona
Pricing

The Big Opportunity (Special AI edition)

PUBLISHED: October 2024

Do you know how the frontline feels about new tech?

To better understand how staff members on every level of an organisation feel about new tech - AI in particular - Sona’s most recent 1,000 person survey delved into the motivations of both leavers and joiners to the sector and explored:

  • openness to new technology
  • generational divides in attitudes to tech
  • how to mitigate the fear of change
  • the impact technology has had on their work lives and the delivery of care

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Executive summary

We can think of next-generation technology as building the “self-driving car” of running a large Hotel group or a Restaurant chain.

The last 20 years of workforce management were dominated by legacy point solutions that digitised simple paper processes and offered basic versions of AI assistance.

This new wave of AI developments make up a truly intelligent platform that enables organisational leaders in complex, multi-location enterprises to put the right people, in the right place, at the right time; and to seamlessly manage their workforce end-to-end.

Ben Dixon, CTO and Co-Founder of Sona