Why bottom-up architecture is the future of WFM solutions
This article explores 5 common drawbacks of legacy tools and how next-generation, bottom-up architecture unlocks revenue growth.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Why are Hospitality workers leaving the industry, and what can you do to retain them?
Share updates with a single click.
Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Maximise profitability through AI-powered forecasting & scheduling.
Elevate your operational efficiency and guest satisfaction.
Streamline operations across sites.
Developed alongside Social Care experts with decades of combined experience.
See why we are the leading user-friendly, end-to-end platform that prioritises both efficiency and wellbeing.
More information is coming soon. Talk to us today.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Meet the Sona team online with our webinar series or in-person at an event near you.
Downloadable templates, reports and guides from Sona.
New research, insights, and strategies for frontline leaders.
Stay up to date with the latest Sona news and research.
Learn how our customers are transforming their people operations.
| 7 min read
This article explores 5 common drawbacks of legacy tools and how next-generation, bottom-up architecture unlocks revenue growth.
| 9 min read
This essential guide explains the evolution of WFM and why AI-driven technologies will influence the way organisations are run in the long-term.
| 6 min read
We’re excited to announce that Sona has raised £22m to help large organisations move from legacy systems to a truly intelligent AI-driven WFM solution.
PUBLISHED: August 2024
What motivates the next generation of Care professionals to stay in the sector?
PUBLISHED: August 2024
Find out if your tech supports your business goals!
PUBLISHED: August 2024
How to invest in management solutions that pay for themselves
We are excited to announce this new round of investment and how it will impact large Social Care organisations and their employees.
6 minute read
Together with my fellow co-founders, Oli Johnson and Ben Dixon, we’d like to thank Felicis who led the financing with participation from Northzone, Google’s AI-fund Gradient, SpeedInvest, Antler, BAG Ventures, and the numerous notable angels who participated in the round.
When we founded Sona in 2021, we wanted to solve the unique challenges of frontline work with technology that empowers every employee, on every level of a large organisation.
Sona co-founders Ben Dixon, Steffen Wulff Petersen and Oli Johnson
Two years later, Sona is doing just that for over 100,000 people. We are grateful to the many organisations who have chosen us to support them on their digital journey, including Community Integrated Care, iVolve, Affinity Trust, Cartrefi Cymru, Yorkshire Care, Greensleeves Care, and Livability, helping them deliver almost 5 million seamless shifts.
Some of the most talented and motivated people around have joined us to make this possible, and I’d like to give a particular shout-out to Hayley Horwood and Richard Upshall. Together, they have more than 25 years of experience in the sector and their insights have guided us every step of the way. Expertise is also what brought us closer to our partners, including Nourish, Radar Healthcare, Camscope, and Lottie. We'd like to thank them for sharing in our vision of an integrated tech landscape.
This deep involvement has taught us that the complexity associated with multi-location, 1000+ staff operations is coupled with the pressure and responsibility to provide the best care possible. Social Care demands a state-of-the-art solution, built with the kind of technology that isn’t just the latest right now, but that is flexible enough to continue being state-of-the-art ten years from now and later into the future.
The financing is a big step on our journey to becoming the go-to WFM for large Social Care groups, but - more importantly - it is an investment in the sector as a whole. Over the past year, we’ve seen demand for a next-generation solution like Sona increase fourfold. Our partners are looking to make their operations more efficient and reliable, improve staff satisfaction, and become financially sustainable organisations that can easily grow and support more people.
The fact that we can confidently say Sona is a solution that pays for itself - and then more! - is something we’re incredibly proud of because it provides organisations with a new revenue source they can re-invest into employee wellbeing and a better experience for the people they care for.
Overall, with Sona, I like to think of it as building the “self-driving car” of running a large Care business. The last 20 years of workforce management were dominated by legacy point solutions that digitised simple paper processes. Sona is building the next generation of WFM with a truly intelligent platform that enables organisational leaders in complex, multi-location enterprises to put the right people, in the right place, at the right time; and to seamlessly manage their workforce end-to-end.
We believe we can deliver this because our exponential growth has been driven by tangible factors: speed of product delivery, high configurability, and sector expertise.
Unlike legacy platforms, Sona’s technology has been built from the ground up for real-time data processing and insights. Leveraging the Elixir programming language and large language models - similar to what powers tools like ChatGPT - we offer AI-powered real-time actionable feedback which helps drive intelligent decision making and leads to real workforce productivity gains. The trust of our investors so far has yielded a total of £30 million - funds that we see contributing to the development of the sector as a whole.
Niki Pezeshki
General Partner at Felicis
As we continue to innovate, our mission remains clear: to transform the outdated tools that have hindered Care enterprises in the past and usher in a new era of intelligent WFM that drives efficiency, employee wellbeing, and, ultimately, the delivery of exceptional care.
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6 min read
We’re excited to announce that Sona has raised £22m to help large organisations move from legacy systems to a truly intelligent AI-driven WFM solution.
2 min read
Today we’re excited to reveal that we have raised a $2.2 million (£1.6m) investment round - led by Speedinvest - to help us deliver Sona's mission.
2 min read
Sona was invited to join an expert panel to discuss why care providers should be focused on employee engagement and wellbeing in 2022. Read more here.