New partnership for Social Care announced with Care Hires
Sona and Care Hires announce an exciting partnership.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Why are Hospitality workers leaving the industry, and what can you do to retain them?
Share updates with a single click.
Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Maximise profitability through AI-powered forecasting & scheduling.
Elevate your operational efficiency and guest satisfaction.
Streamline operations across sites.
Developed alongside Social Care experts with decades of combined experience.
See why we are the leading user-friendly, end-to-end platform that prioritises both efficiency and wellbeing.
The Sona Partner Network is an ecosystem of solution experts and complementary technologies.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Meet the Sona team online with our webinar series or in-person at an event near you.
New research, insights, and strategies for frontline leaders.
Downloadable templates, reports and guides from Sona.
Stay up to date with the latest Sona news and research.
Learn how our customers are transforming their people operations.
| 3 min read
Sona and Care Hires announce an exciting partnership.
| 4 min read
Steve Rockey, People Director at The PIG Hotels, is joined by Sona's VP of Hospitality, Paul Watson, in conversation on the culture strategies that deliver high performance teams.
| 7 min read
This article explores 5 common drawbacks of legacy tools and how next-generation, bottom-up architecture unlocks revenue growth.
PUBLISHED: October 2024
Do you know how the frontline feels about new tech?
Sona’s most recent 1,000 person survey delved into the motivations of both leavers and joiners to the sector.
PUBLISHED: August 2024
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Ben, our CTO, will walk you through Sona's AI features designed specifically for large Hospitality providers.
It's cold outside, you're full of food and you've made your way through all the good Christmas films. Ideal conditions for curling up with a good book. Here are five of our favourite people-focused titles.
4 minute read
Author: Simon Sinek
Length: 368 pages
Best known for Start With Why, Sinek's follow-up goes a level deeper to address some of the key 'whys' of leadership. Why do we trust the people we trust? And why should they trust us?
Based on a quote from a Marine Corps general: "Officers Eat Last", Sinek provides his own take on the concept of servant leadership, starting with the hidden dynamics that inspire leadership and trust.
In short - it's about emotional safety. Using practical, real-life examples, this book will help you understand how to create a "circle of safety" within your teams that gets the best out of them and out of you as a leader.
Author: Kim Scott
Length: 269 pages
"Care personally while challenging directly". That's Scott's definition of Radical Candor. Her book addresses one of the biggest workplace problems - creating a culture which embraces honest feedback.
Scott's argument is that we often end up either:
This doesn't just apply to constructive criticism, it's about praise too - something that came up in our most recent research for our Appreciation Matters report. The most common reason preventing care employees from recognising their colleagues more often was that it makes them feel awkward.
Radical Candor is her answer. This book doesn't just provide a framework for delivering feedback, it's full of ideas and practices to get, give and encourage guidance, praise and criticism at work.
PS Just want the highlights? Scott dissects Radical Candor in 6 minutes here.
Author: Thomas Erikson
Length: 304 pages
Ignore the attention-grabbing title, this is a book about a fundamental leadership quality - effective communication.
Erikson, an expert in behavioural psychology, believes that better workplace communication requires a better understanding of our differing personalities. He sets out four distinct behavioural styles - Dominance, Influence, Steadiness, and Conscientiousness (DISC), of which one or two tend to be dominant.
Injected with a fun sense of humour that makes it an enjoyable read, Surrounded By Idiots sets out how to assess our colleagues' personalities so that we can adapt our communication style to get the best results out of ourselves and others.
Curious about your own personality traits? Take the DISC questionnaire!
Author: Daniel Pink
Length: 256 pages
Is there more to motivation than the carrot and the stick? According to Daniel Pink, the answer is yes - a lot. He argues that there are more powerful drivers of high performance:
Drive explores the science behind human motivation and its practical application in producing happier, more productive workforces. What makes this book stand out is its modern perspective - it was first published in 2018.
This is recommended reading for those looking for new ways to inspire their teams and do better work.
Author: Neil Eastwood
Length: 232 pages
This list wouldn't be complete without Neil's must-read assessment of the future needs of the UK's Social Care system.
Finding and keeping great people is at the heart of it. Saving Social Care has been written to be your desk-side 'companion', a point of reference you go back to again and again.
Neil provides practical advice to care employers on who to look for when hiring and where to find and screen them. He also lists 20 great retention strategies to ensure they stay with you for the long term.
We're constantly adding to our library of resources written specifically for Social Care professionals. Browse through all of our publications here.
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2 min read
Sona has been shortlisted for the Innovative Solutions, Care Homes and Best Care Marketing Team categories, at the Leaders in Care Awards 2023. The awards ceremony annually recognises the best providers, leaders, and suppliers in social care.
1 min read
Sona has been shortlisted for the Innovative Solutions, Care Homes, award in the Leaders in Care Awards 2022. The awards ceremony recognises the best providers, leaders and suppliers in care homes and home care at an annual ceremony in October.
2 min read
Sona is now an award-winning company after being named Innovative Solution of the Year for Care Homes in the 2022 Leaders In Care Awards in Birmingham.