The strategies that drive a high performance People culture
Steve Rockey, People Director at The PIG Hotels, is joined by Sona's VP of Hospitality, Paul Watson, in conversation on the culture strategies that deliver high performance teams.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Why are Hospitality workers leaving the industry, and what can you do to retain them?
Share updates with a single click.
Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Maximise profitability through AI-powered forecasting & scheduling.
Elevate your operational efficiency and guest satisfaction.
Streamline operations across sites.
Developed alongside Social Care experts with decades of combined experience.
See why we are the leading user-friendly, end-to-end platform that prioritises both efficiency and wellbeing.
The Sona Partner Network is an ecosystem of solution experts and complementary technologies.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Meet the Sona team online with our webinar series or in-person at an event near you.
New research, insights, and strategies for frontline leaders.
Downloadable templates, reports and guides from Sona.
Stay up to date with the latest Sona news and research.
Learn how our customers are transforming their people operations.
| 4 min read
Steve Rockey, People Director at The PIG Hotels, is joined by Sona's VP of Hospitality, Paul Watson, in conversation on the culture strategies that deliver high performance teams.
| 7 min read
This article explores 5 common drawbacks of legacy tools and how next-generation, bottom-up architecture unlocks revenue growth.
| 9 min read
This essential guide explains the evolution of WFM and why AI-driven technologies will influence the way organisations are run in the long-term.
PUBLISHED: October 2024
Do you know how the frontline feels about new tech?
Sona’s most recent 1,000 person survey delved into the motivations of both leavers and joiners to the sector.
PUBLISHED: August 2024
What motivates the next generation of Care professionals to stay in the sector?
PUBLISHED: August 2024
Ben, our CTO, will walk you through Sona's AI features designed specifically for large Hospitality providers.
Work-life imbalance, burnout, extreme work pressure… frontline employees have been through a lot in the last few years. Give them the support they need and boost staff retention with wellbeing check-ins (and save money along the way).
3 minute read
With two years of the COVID-19 pandemic and now a looming global recession, focusing on your staff's mental, physical, social, and financial well-being has never been more important.
Employee well-being initiatives as part of your company culture are a strong productivity magnet and retention booster.
Data from an LSE research paper highlights how employee well-being (gauged as employee satisfaction) impacts your company's four critical indicators:
Source: LSE
These results explain why ,as a team leader aiming to attract and retain high-end talent, you should prioritise employee well-being, and take all the necessary steps to foster a thriving work culture.
One of the easiest, most-effective ways to do this is through weekly check-ins.
Regular, contextual, and comprehensive check-ins are not just important in driving a collaborative atmosphere but they’re also a powerful tool for boosting job satisfaction and positively impacting your staff's well-being.
Weekly 1:1 meetings foster a constructive employee-manager relationship while keeping productivity on track.
Frequent check-ins also provide employees with a safe environment to reach out to managers and communicate any concerns or feedback they have
Learn how care organisations can embrace flexible working and thrive.
Okay, now we know check-ins are essential. But how do they work?
Rolling out regular check-ins need planning. Start by finding a central tool for feedback, goal-tracking, and performance reviews.
Next, decide on the frequency of the check-ins–we recommend weekly–and confirm the duration of check-ins–15-30 minutes.
Relevant and thoughtful questions are at the heart of valuable check-ins. Here are our favourites:
Open-ended questions encourage employees to elaborate, and can help drive meaningful conversations. Genuine conversations will help build a personal connection, demonstrating a genuine concern for employee well-being.
The employee's ability to respond to these key questions will also help managers address problems at the core and support their staff's mental well-being.
If you want to learn how to rethink retention based on a 720 UK-based employees survey, you can check out our guide: Rethinking Retention 2022
A Gallup survey found that managers directly influence over 75% of turnover factors. However, without the right tools or data, how can managers spot and fix the problems on the horizon?
That's why weekly check-ins can empower the manager with this information. Sona cares about workforce management–and well-being. That’s why you can check up on your employees and arrange weekly check-ins all from the same app.
Sounds good? Join our product showcase!
Discover how Sona's award-winning super app for the frontline team can help you open a channel of conversation that’ll strengthen your work culture and improve employee engagement, retention and well-being.
If you liked this article, why not subscribe to our newsletter to get the latest news and views delivered straight to your inbox?
6 min read
The CQC's State of Care report highlights a gridlocked health and social care system with a workforce capacity crunch. What does it mean for social care?
1 min read
The Big Exit Interview provides fresh data and insight on the key factors driving social care staff to new roles outside the sector.
3 min read
The care sector is facing a serious workforce crisis. Employee recognition programmes offer a simple solution to the challenge of high staff turnover.