The strategies that drive a high performance People culture
Steve Rockey, People Director at The PIG Hotels, is joined by Sona's VP of Hospitality, Paul Watson, in conversation on the culture strategies that deliver high performance teams.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
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Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
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Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Why are Hospitality workers leaving the industry, and what can you do to retain them?
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Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Maximise profitability through AI-powered forecasting & scheduling.
Elevate your operational efficiency and guest satisfaction.
Streamline operations across sites.
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Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
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| 4 min read
Steve Rockey, People Director at The PIG Hotels, is joined by Sona's VP of Hospitality, Paul Watson, in conversation on the culture strategies that deliver high performance teams.
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Insight, Social Care, Retention
“Ultimately, employee engagement comes down to this question: are you creating the conditions for employees to do their best work?”
2 minute read
It might sound cliché, but it isn’t an exaggeration to say that employee engagement and wellbeing has rarely been more important than it is right now. Let’s start with the obvious - the pandemic continues to have a direct impact on the physical and mental wellbeing of care staff. That has to be the immediate focus.
Thinking longer term, a number of key trends suggest that care providers should be reviewing their employee engagement strategies sooner rather than later:
The ‘Great Resignation’ could become greater in 2022. According to some surveys, up to 75% of UK workers could be considering a job change this year.
There are fears that there will be further resignations in the sector when the government’s vaccination mandate widens in scope (expected on 1st April at the time of writing).
Our own industry data points to increases in both the number of care workers looking to change employers and the number and the number thinking about leaving the sector entirely (more on this below).
No surprise, then, that Care Home Management magazine chose employee engagement and wellbeing as the topic for its latest expert round table podcast. Luckily for us, it’s also a subject that has never strayed far from Richard’s mind during his decade-long career working in and with the care industry.
Richard joined host Steve Hemsley and a panel of industry peers to explore everything from working patterns and technology, to the financial regulatory and legal imperatives for proactive staff engagement.
You can listen to the full episode below or on Apple podcasts.
To kick off 2022 we’re taking a closer look at the staffing challenges facing the UK care sector with our Rethinking Retention series.
We recently surveyed 750 employees in the UK care industry to understand what matters to them in their job and the factors that would motivate them to stay or leave (either their employer or the sector).
Our in-depth Rethinking Retention report will highlight all the key findings and themes that should be front of mind for care providers in 2022 and beyond.
Click here to pre-register for exclusive early access.
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2 min read
According to our latest research, 79% of leavers are open to working in health and social care again in the future. Here are some practical steps health and social care organisations can take to reduce preventable labour turnover.
1 min read
The Big Exit Interview provides fresh data and insight on the key factors driving social care staff to new roles outside the sector.
3 min read
We explore what the Social Care sector would like to see from the government in terms of policy, ideas and reforms in 2023.