Why HR and Scheduling should be a single system
Remove operational errors, drive efficiency, and help your team spend less time on admin with a unified solution.
Building a staff schedule couldn’t be easier.
Reduce payroll errors with real-time T&A.
Fill 50% more shifts with your own employees.
Ensure shifts are covered even if you're understaffed.
Manage absence requests and approvals.
Practical ways to boost team morale with proven examples from across the sector.
Find out what care employees say matters to them most at work.
Search and view employees with customised permission levels.
Key employment information all in one place.
Store visas, professional certifications and more with easy access.
Control personal and operational details of your staff.
Why are people leaving Social Care, and where are they going?
We asked 250 Social Care leaders about their attitudes towards digitisation and their plans for the next 12 months...
Why are Hospitality workers leaving the industry, and what can you do to retain them?
Share updates with a single click.
Staff can see relevant messages in one place.
Request post-shift feedback from staff.
Recognise staff contributions by sending them praise.
Identify staff at risk of churning.
How care organisations can embrace flexible working and thrive.
Maintain quality of care and reduce costs.
Maximise profitability through AI-powered forecasting & scheduling.
Elevate your operational efficiency and guest satisfaction.
Streamline operations across sites.
Developed alongside Social Care experts with decades of combined experience.
See why we are the leading user-friendly, end-to-end platform that prioritises both efficiency and wellbeing.
The Sona Partner Network is an ecosystem of solution experts and complementary technologies.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Give staff greater visibility of shifts available to work, with a simple "shift claim" process to increase their income.
Improve employee engagement and retention with a seamless employee communication platform.
Happier staff provide greater customer experiences, which in turn drives return rates, revenues and recommendations.
Meet the Sona team online with our webinar series or in-person at an event near you.
New research, insights, and strategies for frontline leaders.
Downloadable templates, reports and guides from Sona.
Stay up to date with the latest Sona news and research.
Learn how our customers are transforming their people operations.
| 4 min read
Remove operational errors, drive efficiency, and help your team spend less time on admin with a unified solution.
| 3 min read
Sona and Sideways announce an exciting integration.
| 3 min read
Sona and Recruit Genie announce an exciting partnership.
PUBLISHED: December 2024
This infosheet is packed with practical insights to drive high-quality, low-regret WFM purchases.PUBLISHED: December 2024
In collaboration with Peach 20/20, here are the top insights on how Hospitality operators are driving productivity with AI in 2025.
PUBLISHED: October 2024
Do you know how the frontline feels about new tech?
Sona’s most recent 1,000 person survey delved into the motivations of both leavers and joiners to the sector.
Funding reform has been punted into the long(er) grass, so what does that mean for 2023? In this Christmas blog we explore what the sector might like to see from the government next year.
3 minute read
Last month's news that the proposed changes to adult social care funding will be delayed for two years typifies a year of disappointing announcements coming out of Whitehall.
The decision leaves a big void in the government's social care policy heading into the New Year. However, the CQC and leading stakeholder groups have made it clear that additional support must come sooner rather than later.
So, in the absence of a new funding structure, what else is on the sector's wishlist that could be addressed in the next 12 months?
Understaffing is having a colossal impact on the capacity of the care system and on the quality of care, too.
Recruitment challenges and increased churn out of the sector mean that growth in demand for staff is outpacing supply. Sector leaders continue to advocate for more help from the government to close that gap and ensure the longer term viability of services.
Chancellor Jeremy Hunt confirmed in his emergency autumn statement that "The Department of Health and Social Care and the NHS will publish an independently verified plan for the number of doctors, nurses, and other professionals we’ll need in five, ten, and fifteen years; taking full account of the need for better retention and productivity improvements."
That still leaves some unknowns. For one, he didn't specifically mention the Social Care workforce. He also failed to give any indication of when the plan will be published.
Given that the Health and Social Care Select Committee is still waiting for the government's response to its own workforce report (published in July), perhaps we shouldn't hold our breath in January.
Likelihood score: 9.5/10
As you read this, there are an estimated 165,000 unfilled Social Care roles in England alone, more than the entire population of Cambridge. And many of those open positions require skills and qualifications that are in short supply.
Many argue that the government can do more to reduce the barriers to entry and to promote Social Care as a career.
Short-term wins could include:
However, little has been said on any of these topics since the reappointment of Steve Barclay as Health Secretary, and might not until the workforce plan surfaces
Likelihood score: 5/10
There have been three different Health & Social Care Secretaries since July. It would be four if Steve Barclay hadn't returned to the same job he previously held until early September.
Let's not forget there have been three different Prime Ministers and four different Chancellors in that time, too. And some pretty embarrassing gaffes and U-turns.
Significant policy change takes time, and constant personnel changes at the most important positions only make a slow process even slower. The Health and Social Care Select Committee just wrote to Mr Barclay to ask when to expect his department's overdue responses to three of their enquiries.
The Social Care sector is far from alone in wanting to see some stability next year so that ministers can (re-) familiarise themselves with the issues, set their priorities, and act on them.
Likelihood score - stability: 8/10
Likelihood score - competence: ?/10
If you liked this article, why not subscribe to our newsletter to get the latest news and views delivered straight to your inbox?
6 min read
The CQC's State of Care report highlights a gridlocked health and social care system with a workforce capacity crunch. What does it mean for social care?
6 min read
Rishi Sunak is now Prime Minister. What does his leadership mean for the Department of Health & Social Care and for the care sector? We look at his plans.
2 min read
According to our latest research, 79% of leavers are open to working in health and social care again in the future. Here are some practical steps health and social care organisations can take to reduce preventable labour turnover.